Needed more tech support - 3rd operator or less complex system
1) Slides
2) view for polycom
3) Stream for 220

Texting into operator booth was bad

dry run should include all tests including back channel

door to operator booth should be locked!

needed to test "the process" of the dry run

maybe test process with fake contacts

presenters needed to be given a better expectation of slide change delays, etc in opening remarks
Carl could be on that.

Insist that presentation slides be numbered

Insist that presenters have print outs of presentations to provide physical visible cue

being thoughtful about how we ask question of resources vs partners

our requests for information (RE: JB) need to be more specific

Review presentations to be prepared for transitions

notepad or tweet (text message solution) was good for communication to Carl

audio levels were an issue

back up audio only solution

in communicating with non english economies, we need to consider alternate words (ie Mute mic vs turn off mic)

build dry run check list

translator?