Child pages
  • Adobe Connect Web Conferencing
Skip to end of metadata
Go to start of metadata

Adobe Connect Web Conferencing - Premiere

Through the integration of Premiere Audio Conferencing and Adobe Connect Web Conferencing, UW users can now collaborate easily and efficiently with their colleages across campus or across the globe.   Features such as document sharing, web cam video streaming, chat, audio conferencing, and hosted recordings with streaming playback are available through this new service offering. 

This offering is available at a rate of $257.04/year prorated monthly for unlimited on-demand web conferencing. 
Click here for more details about the Adobe Connect Rate Plan.
Integrated audio conferencing is available for 6¢/min/participant including Toll Free access.

To find out more about Adobe Connect Web Conferencing, please visit this demonstration video at:

http://www.pgi.com/us/en/video/tutorials-all/979523533001/Adobe-Connect 

Or

http://tv.adobe.com/show/learn-adobe-connect-8

To order this service, please contact UW Technology at help@uw.edu or via phone at 206-221-5000.  Please include the following information in your request:

  • Name
  • Department
  • Phone
  • Email
  • Budget Number
  • Premiere Audio Conference Client ID if you already own one.
  • Preferred URL for your meeting: "your URL"
  • Preferred Adobe Connect Username.
    Either your own UWNetID, or if sharing the account with a group, a username based on the group name.

Adobe Connect Full Feature List
Adobe Connect System Requirements
Pricing
Support and Training
Adobe Connect Outlook Add-In
Making an Audio Profile For Your PGI Audio Conference
Making an Audio Profile For Your Meet-Me Audio Conference
Adobe Connect Online Video Tutorials

Adobe Connect Features

Adobe Connect offers many of the necessary and useful features that all of the top-tier webconferencing providers offer at a significantly reduced cost. These features include:

* Up to 100 Participants per Named Host conference.
* Application sharing including Powerpoint, Excel, Word, and others.
* Shared desktop control.
* Desktop and window sharing.
* Conference Recording with audio integration.
* Hosted streaming playback of conference recordings.
* Audio call control from the web conference.
* Streaming video via Web Cam.
* Content upload.
* Polls
* Q & A
* File Transfer
* Chat

Adobe Connect System Requirements

Adobe Connect is one of the easiest web conferencing systems in terms of compatibility with a variety of platforms.  It is a flash based application, so if you can watch a video on YouTube, you should be able to view an Adobe Connect conference without additional downloads. 

Meeting Hosts need to install a small plug-in in order to share documents from their computer.  The installation is provided through the meeting itself and takes less than a minute to install.

Adobe Connect works on most major Operating Systems and browsers.  Below is a list of OS and browser compatibility:

Windows
MS Windows XP SP 2 or Vista
Internet Explorer 6 or 7
Netscape Navigator 8.1
Firefox 1.5.04

Macintosh
Mac OS X v10.4
Safari 2.0
Mozilla Firefox 1.5.03

Additional Requirements

Participant
Adobe Flash Player 8 or 9
Broadband (Cable or DSL) connection
Cookies enabled in your web browser

Meeting Host
Adobe Flash Player 9
Broadband (Cable or DSL) connection
Cookies enabled in your web browser

A link to the updated system requirements on Adobe's website is available here:
http://www.adobe.com/products/acrobatconnect/productinfo/systemreqs/

Adobe Connect Pricing

Due to Adobe's Pricing model, UW customers will need to purchase their Meeting Host accounts on a prorated annual basis.  The annual rate is $257.04 prorated monthly until the end of the business cycle on June 30th. 

For example, if you would like to purchase an Adobe Connect conference in October, you would be purchasing 9 months of service prorated at a rate of $21.42 a month.   The total cost would be $192.78 billed when the Meeting Host account is created, and would pay for a single Adobe Connect Pro meeting room with up to 100 participants.  This would include service until June 30th, at which point you would be automatically renewed for the following year at the full annual rate of $257.04.  This price does not include audio conferencing rates which are $0.06/min/participant including Toll Free and Long Distance access. 

Below is a full rate table based on the month you order the Adobe Connect Service.

Month Ordered

Charge

July

$257.04

August

$235.62

September

$214.20

October

$192.78

November

$171.36

December

$149.94

January

$128.52

February

$107.10

March

$85.68

April

$64.26

May

$42.84

June

$21.42


Adobe Connect Support and Training

Customer Support For Adobe Connect Users

Support for this service is provided primarily by Premiere Global Services.  Customers who need technical support with their Adobe Connect Meeting Room or their corresponding Premiere Audio Conference should be directed to

Premiere Adobe Connect Support (Oct 09): 888-569-3848 Option 2, 2.

For questions regarding your account or billing, please contact UW Technology at help@uw.edu or by phone at 206-221-5000.

Live Training For New Meeting Hosts

Meeting Hosts who have recently purchased the Adobe Connect service have the opportunity to receive free live remote training from an Adobe Connect expert through Premiere Global Services at no extra charge.  These training sessions last for one hour and occur on the first Wednesday of every month at 1:30pm.  During these sessions, Meeting Hosts are instructed on the basics of using their Adobe Connect Meeting Room including such functions as entering their Meeting Room, starting their audio conference, sharing video, sharing documents, and recording their meeting.

If you are interested in joining one of the Meeting Host training sessions, please contact UW Technology at help@uw.edu or by phone at 206-221-5000 for more details. 

Adobe Connect Outlook Add-In

You can install an MS Outlook Adobe Connect Add-In to make scheduling an Adobe Connect meeting even easier.

1) Download the zipped install file at http://download.macromedia.com/pub/connect/updaters/connect_outlook_update.zip .

2) Close MS Outlook if it is running.

3) Open the downloaded zip file, then open the file: Adobe Acrobat Connect Pro Add-in for Microsoft Outlook.exe.

4) Click Run, OK, Next.

5) Select I accept the agreement, then click Next or Install until the installation is finished*.  Click *Finish.

6) Open MS Outlook. When it starts up, you will be prompted to configure your settings for the Adobe Connect Add-In.

 

Fill-in the following fields:

Meeting URL: [https://uofw.na4.acrobat.com/<Your Meeting URL (https://uofw.na4.acrobat.com/<Your Meeting URL)]>  
(For example, if your Meeting Room URL is confer.uw.edu/johnd you should enter https://uofw.na4.acrobat.com/johnd)
Login: Your Adobe Connect Login.
Password: Your Adobe Connect Password 

Click the checkbox next to "Remember my password" so that it is checked.
Click Next.
8) The Add-In will now validate your configuration against the Adobe Connect hosted servers. 
9) In the new window that pops up, replace the existing text in the Meeting invitation text field with the text below. 
Make sure to change the red text to reflect your Meeting Room details.

Let's connect. Please join me in an online Connect Pro meeting.
----------------------------------------------------------------------------
Meeting Name: John Doe's Meeting Room

To join the Adobe Connect web conference go to:
http://confer.uw.edu/johnd

To join the audio conference:
Dial-In:  1-888-123-4567
Pass-Code: 12345678

If you have never attended a Connect Pro meeting before:

Test your connection:
http://uofw.na4.acrobat.com/common/help/en/support/meeting_test.htm

Get a quick overview:
http://www.adobe.com/go/connectpro_overview

For more information about UW Adobe Connect:
http://www.washington.edu/itconnect/phones/conferencing#webconf



 
10) Click Done.
11) You can now use your Adobe Connect Add-In Icon !Outlook Add-In Icon.PNG! in your Outlook toolbar to schedule a new meeting with Adobe Connect.  This is also a great way to send an invitation to your meeting participants with details on how to join your meeting room.

Making an Audio Profile For Your PGI Audio Conference

In order to pair your PGI Audio conference with any new Adobe Connect meeting rooms you create, you will need to create an Audio Profile for your Adobe Connect login.  In addition, if you make changes to your existing Adobe Connect meeting room without having an Audio Profile configured, Adobe Connect will remove your PGI integration when you save your changes.

To Create a PGI Audio Profile For Your Adobe Connect Login:

1) Login to the UW Adobe Connect Management web portal at: 

Unknown macro: {menulink}

confer.uw.edu


2) Click My Profile in the upper right corner.

3) Select My Audio Profiles.

4) Select New Profile.

5) In the dropdown menu for Provider, select Premiere NA.

6) For Profile Name, name it "<Your Name> PGI" (for instance "John Doe PGI")

7) Enter your PGI Client ID, Premiere Password (also called Web Password), and Moderator Code.

8) Click Save. 

You have successfully created an Audio Profile.  When creating a new meeting room, under the Audio Conference Settings section, select Include this audio conference with this meeting: and select your newly created PGI Audio Profile.

Making an Audio Profile For Your UW Meet-Me Audio Conference

In order to pair your UW Meet-Me Audio conference with any new Adobe Connect meeting rooms you create, you will need to create an Audio Profile for your Adobe Connect login.  In addition, if you make changes to your existing Adobe Connect meeting room without having an Audio Profile configured, Adobe Connect will remove your Meet-Me integration when you save your changes.

To Create a Meet-Me Audio Profile For Your Adobe Connect Login:

1) Login to the UW Adobe Connect Management web portal at: 

Unknown macro: {menulink}

confer.uw.edu


2) Click My Profile in the upper right corner.

3) Select My Audio Profiles.

4) Select New Profile.

5) In the dropdown menu for Provider, select the Meet Me option that matches your name or group (i.e. John Do Meet-Me).

Note: If you do you not see a Meet Me Provider that matches your name or group, please contact Customer Services at help@uw.edu to have one created for you.  You will need to provide your Meet-Me dial in number and passcode in the email request.

6) For Profile Name, name it "<Your Name> Meet-Me" (for instance "John Doe Meet-Me")

7) Click Save. 

You have successfully created an Audio Profile for your Meet-Me Conference.  When creating a new meeting room, under the Audio Conference Settings section, select Include this audio conference with this meeting: and select your newly created Meet-Me Audio Profile.

Premiere Online Video Tutorials

Premiere Global Services has provided a number of free 2-5 minute online video tutorials. Please see the links and descriptions below for more information. 

Tutorials on the Basics of Creating and Using Your Adobe Connect Meeting

Getting Started with Adobe Connect
How To Log In To Adobe Connect Central
How to Schedule an Adobe Connect Meeting
How to Share Your Application, Screen, or Desktop
Using a Webcam in Adobe Acrobat

Tutorials on Using the Audio Portion of Your Adobe Connect Meeting

Managing Audio in Adobe Connect Meeting
Recording an Adobe Connect Meeting
Dialing Out Internationally Using Adobe Connect

Tutorials on Advanced Adobe Connect Meeting Host Features

Customizing Your Adobe Connect Meeting
Using Adobe Connect Content Library
How to Share Files Within Adobe Connect


Tutorials on the Basics of Creating and Using Your Adobe Connect Meeting

Getting Started with Adobe Connect.  This 3 minute video provides Meeting Hosts with a basic overview on the following topics, it does not show step by step procedures:
* What is Adobe Connect?
* Your Account Information
* Scheduling a Meeting
* Inviting Participants To Your Meeting
* Entering Your Meeting For The First Time
* Starting Your Audio Conference
The tutorial can be viewed here: http://www.pgi.com/us/en/video/#/p/tutorials-collaboration-web/v/22069513001/t/

How To Log In To Adobe Connect Central. This 2 minute video provides Meeting Hosts with detailed instructions on how to log in to Adobe Connect Central, the administrative web portal for moderators.
The UW Adobe Connect Central login page can be reached at https://manage.confer.uw.edu

* Shows Meeting Hosts how to recover lost password.
* Shows Meeting Hosts how to log in to the Adobe Connect Central.
The tutorial can be viewed here: http://www.pgi.com/us/en/video/#/p/tutorials-collaboration-web/v/13358085001/t/

How to Schedule an Adobe Connect Meeting. This 5 minute video provides Meeting Hosts with detailed instructions on how to schedule Adobe Connect meeting rooms.
* Walks the Meeting Host through a step by step process for creating a new meeeting.
* How to create a custom URL.
* How to set access permissions on the meeting room.
* How to integrate your Premiere Audio Conference with your Adobe Connect meeting.
* How to generate Outlook formatted email invitations and send them to your participants.
The tutorial can be viewed here: http://www.pgi.com/us/en/video/#/p/tutorials-collaboration-web/v/13359499001/t/

How to Share Your Application, Screen, or Desktop. This 3 minute video provides Meeting Hosts with detailed instructions on how to share applications with your meeting participants in the Adobe Connect Meeting Room.
* How to share your desktop screen as well as individual applications.
* When you should use Windows sharing versus Applications sharing.
* Uploading Powerpoint files for advanced sharing.
The tutorial can be viewed here: http://www.pgi.com/us/en/video/#/p/tutorials-collaboration-web/v/22068166001/t/

Using a Webcam in Adobe Acrobat. This 2 minute video provides detailed instructions on how to stream a webcam image to the meeting participants.
* How to start and stop broadcasting your webcam video.
* How to configure your settings depending on your connection speed.
* How to allow other participants to broadcast their webcams simultaneously.
The tutorial can be viewed here: http://www.pgi.com/us/en/video/#/p/tutorials-collaboration-web/v/22069532001/t/

Tutorials on Using the Audio Portion of Your Adobe Connect Meeting

  

Managing Audio in Adobe Connect Meeting. This 5 minute video provides Meeting Hosts with detailed instructions on how to utilize the features available with integrated Premiere Audio conferencing.
* How to start the audio portion of the meeting from within the Adobe Connect web conference.
* How to dial yourself and other participants from the Connect meeting.
* How to manage the audio once the meeting has started.
* Tips on muting participants, putting participants on hold, understanding what the audio icons mean, and ending the audio portion of the meeting.
The tutorial can be viewed here: http://www.pgi.com/us/en/video/#/p/tutorials-collaboration-web/v/22069522001/t/

Recording an Adobe Connect Meeting. This 4 minute video provides Meeting Hosts with detailed instructions on how to record the audio and web portion of their Adobe Connect Meeting.
* How to start and stop recording your Adobe Connect meeting.
* How to view and edit your recording.
* How to invite others to view your hosted recording.
* How to set access permissions to your recording.
* How to save the recording to your local PC.
The tutorial can be viewed here: http://www.pgi.com/us/en/video/#/p/tutorials-collaboration-web/v/22068175001/t/

Dialing Out Internationally Using Adobe Connect. This 4 minute video provides Meeting Hosts with detailed instructions on how to dial out internationally to their meeting participants from within their Adobe Connect meeting.
* Proper number format for calling out to international participants.
The tutorial can be viewed here:  http://www.pgi.com/us/en/video/#/p/tutorials-collaboration-web/v/22068159001/t/

Tutorials on Advanced Adobe Connect Meeting Host Features

Customizing Your Adobe Connect Meeting. This 2 minute video provides Meeting Hosts wtih detailed instructions on how to use "Pods" to customize the look of your Adobe Connect meeting.
* How to create Adobe Connect pods (windows).
* How to move and resize pods.
* How to use the three default layouts: Sharing, Discussion, and Collaboration.
* How to create a new custom layout.
The tutorial can be viewed here: http://www.pgi.com/us/en/video/#/p/tutorials-collaboration-web/v/22066675001/t/

Using Adobe Connect Content Library. This 3 minute video provides Meeting Hosts with detailed instructions on how to manage content on your Adobe Connect Content Library.
* How to upload content using Adobe Connect Central
* How to set permissions for the content.
* How to manage the content, including organizing and moving content.
* How to share content using your Adobe Connect meeting.
The tutorial can be viewed here: http://www.pgi.com/us/en/video/#/p/tutorials-collaboration-web/v/13355788001/t/

How to Share Files Within Adobe Connect. This 1 minute video provides Meeting Hosts with detailed instructions on how to share files with your participants through your Adobe Connect Meeting.
* How to create a File Sharing Pod.
* How to upload the file from your computer.
* How to remove the file when you are finished sharing.
The tutorial can be viewed here: http://www.pgi.com/us/en/video/#/p/tutorials-collaboration-web/v/22068171001/t/

  • No labels