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Next, you might want to:

  • Create your first knowledge base article - Click "Create" and select a "How-to" or "Troubleshooting" article.
  • Customise the home page - Click "Edit" to get started. Include useful information like what users can expect to find in this knowledge base, frequently asked questions and links to other resources.

 

 

Search

 

 

 


 

Frequently asked questions

  • Add links to popular how-to and troubleshooting articles.
  • Highlight important documentation.

Need more help?

  • Link to resources such as your service desk, questions & answers or a forum.
  • List contacts for getting additional help.

Other resources

  • Include links to relevant external sites and services.
  • Add other helpful information.

 


 

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